Summary of Changes to Our Terms and ConditionsWe have made some updates to our Terms and Conditions. Please review the following key changes:
- Safety Considerations – A new section has been added to outline the safety responsibilities of customers, ensuring a clear understanding of the safety protocols required during service.
- Skip on the Day/Partial Clean Charge – A charge of a minimum 75% of the total service cost or £12 (whichever is higher) will apply if the clean is skipped/cancelled on the day of service or if only a partial clean is possible upon our arrival e.g access to the back is restricted via a locked gate/garage. This change has been clearly outlined in the updated terms.
- Section Updates – Some sections have undergone minor word revisions to clarify the language and ensure that the terms align with current practices. These are purely cosmetic changes and do not impact the substance of the agreement.
- Updated Section Titles – In some instances, section titles have been rephrased to make them more consistent with the rest of the document.
We strongly encourage you to read through the full document to fully understand the revised terms. By continuing to use our services, you agree to be bound by the updated Terms and Conditions.
You can access our terms in full here: https://www.acecleaningsolutions.co.uk/terms