More Info
This page is occasionally updated with important information about our services. It’s only accessible via a direct link, which we’ll send to you whenever there’s something you need to be aware of.
Price Increase 1st July 2025
From 1st July, the price of our regular window cleaning service will be increasing slightly.
We’ve held off on raising prices for as long as possible but with our impending VAT registration (see below) and rising costs across the board including fuel, insurance, water, equipment and more this change is necessary to keep delivering the quality and reliability you expect.
We have done our best to ensure that this increase has been kept fair and modest.
Even after the adjustment we will continue to absorb some of the rising costs ourselves to keep the service affordable and sustainable.
We want to sincerely thank you for your ongoing loyalty and support. It means the world to us and we look forward to continuing to provide you with the high-quality service you deserve for many years to come.
We’ve held off on raising prices for as long as possible but with our impending VAT registration (see below) and rising costs across the board including fuel, insurance, water, equipment and more this change is necessary to keep delivering the quality and reliability you expect.
We have done our best to ensure that this increase has been kept fair and modest.
Even after the adjustment we will continue to absorb some of the rising costs ourselves to keep the service affordable and sustainable.
We want to sincerely thank you for your ongoing loyalty and support. It means the world to us and we look forward to continuing to provide you with the high-quality service you deserve for many years to come.
Impending VAT Registration
From July/August 2025, we’ll be registering for VAT, which means we’ll be legally required to include 20% VAT on all invoices.
VAT registration marks a key milestone in our journey, a sign of the steady growth and trust we've built with our customers over time.
It’s not about boosting profits. We'll actually be slightly worse off during the transition, as we're choosing to absorb some of the cost ourselves rather than pass it all on.
But taking this step allows us to keep pushing forward — reinvesting in better tools, training, and systems so we can continue delivering a service that’s reliable, professional, and centred around you.
What This Means for You
That commitment doesn’t change with VAT — and neither does our focus on continually improving our service.
If you have any questions about the change, feel free to reach out. We’re always happy to talk.
VAT registration marks a key milestone in our journey, a sign of the steady growth and trust we've built with our customers over time.
It’s not about boosting profits. We'll actually be slightly worse off during the transition, as we're choosing to absorb some of the cost ourselves rather than pass it all on.
But taking this step allows us to keep pushing forward — reinvesting in better tools, training, and systems so we can continue delivering a service that’s reliable, professional, and centred around you.
What This Means for You
- Your invoices will clearly show VAT once registration takes effect.
- The price increase you received via text is the only change — there will be no further rise due to VAT.
- We’re absorbing a portion of the VAT cost ourselves to avoid passing the full 20% directly onto you.
That commitment doesn’t change with VAT — and neither does our focus on continually improving our service.
If you have any questions about the change, feel free to reach out. We’re always happy to talk.
We’re Rebranding – Say Hello to Ace Cleaning Solutions!
Over the coming months, you’ll notice a gradual transition as our communication signatures, uniforms, social media, and website update to reflect our new name.
What started as primarily window cleaning has grown into a much wider range of services. We wanted our name to better represent this, as well as our commitment to offering tailored cleaning solutions — not just a one-size-fits-all service.
Every customer and property is different, so we focus on delivering the right service for your specific needs, with clear communication, fair pricing, and professional standards every step of the way.
While the name and look are evolving, we want to reassure you that we'll remain the same Ace team and none of our company structure or the quality of service you’ve come to know will change.
This will be a trading name change only. We’ll still be operating as Ace Window Cleaning Ltd (Company No. 11532896), but going forward, all our graphics, branding, and communication will reflect the new name: Ace Cleaning Solutions.
What started as primarily window cleaning has grown into a much wider range of services. We wanted our name to better represent this, as well as our commitment to offering tailored cleaning solutions — not just a one-size-fits-all service.
Every customer and property is different, so we focus on delivering the right service for your specific needs, with clear communication, fair pricing, and professional standards every step of the way.
While the name and look are evolving, we want to reassure you that we'll remain the same Ace team and none of our company structure or the quality of service you’ve come to know will change.
This will be a trading name change only. We’ll still be operating as Ace Window Cleaning Ltd (Company No. 11532896), but going forward, all our graphics, branding, and communication will reflect the new name: Ace Cleaning Solutions.